Working with Antiqula

Trade Terms
Clear, Fair, and Simple.

Everything you need to know before placing your first order. If something isn't covered here, reach out — we're happy to discuss.

Minimum Order10 units per SKU
Payment50% deposit, 50% on dispatch
Lead Time~2 weeks from confirmation
ShippingUPS Express or buyer's carrier
Custom EngravingAvailable from entry tier

Bulk Wholesale Orders for International Buyers

Our trade catalogue is for wholesale buyers ordering in large quantities. We welcome enquiries from the USA, UK, Europe, Canada, UAE, Australia, New Zealand and other international markets.

Compare the quantity tiers on each product page. For orders of 500+ units, request a custom quote with model numbers, quantity per SKU, packaging or branding requirements, delivery postcode and required delivery date. The team will confirm production capacity, lead time and freight costs for your order.

For a mixed order, add each model to your enquiry list and specify its quantity. Ask for current photographs and samples before approving production. Review shipping terms and import responsibilities, then contact our export team for a bulk quotation.

01
Ordering

Minimum Orders & Pricing

MOQ per SKU
10 units per product code. Mixed SKUs are welcome within the same order.
Pricing
All prices are quoted in USD. Wholesale pricing is shared upon enquiry and varies by product category and volume. There are no published price lists — we prefer to quote directly so we can account for your specific mix.
Volume Discounts
Orders above 100 units per SKU qualify for tiered pricing. Discuss with your account contact when placing your enquiry.
Samples
Sample orders of 1 to 3 units are available at full retail price. Sample costs are credited against your first wholesale order of 10 or more units.
Currency
Invoices are issued in USD. Payment in GBP or EUR can be arranged at the prevailing exchange rate — ask us at the time of order.
02
Payment

Payment Terms

Standard Terms
50% deposit due at order confirmation. The remaining 50% is due before dispatch, once your order is ready and quality-checked.
Accepted Methods
Bank transfer (SWIFT/IBAN), PayPal, and major credit cards. Wire transfer details are provided on the proforma invoice.
Proforma Invoice
A proforma invoice confirming product details, quantities, pricing, and deposit amount is sent within 24 hours of order confirmation.
Repeat Buyers
Established buyers with a good trading history may discuss extended payment terms directly with their account contact.
Note on Deposits
Because all Antiqula products are made to order, the 50% deposit allows us to source materials and begin production immediately. This is what keeps our lead times short and our quality consistent.
03
Fulfilment

Shipping & Lead Times

Production Lead Time
Typically 2 weeks from deposit confirmation to dispatch-ready. Complex or large orders may take slightly longer — we'll always confirm an estimated date upfront.
Shipping Options
We ship via UPS Express for fast, trackable international delivery. If you prefer to use your own freight forwarder or courier account, we're happy to hand over to your carrier once the order is ready.
Shipping Terms
Orders ship Ex Works (EXW) from Roorkee, India by default. This means shipping costs and import duties are the buyer's responsibility from our workshop door. If you'd like us to arrange shipping on your behalf via UPS Express, freight costs are added to your final invoice.
Import Duties & Taxes
All customs duties, import taxes, and local charges at the destination are the buyer's responsibility. We provide accurate commercial invoices and HS codes to assist with customs clearance.
Tracking
A tracking number is shared via email on the day of dispatch. For UPS Express shipments, most international destinations are reached within 3 to 5 business days of dispatch.
04
Presentation

Packaging & Customisation

Standard Packaging
Every piece ships in individual gift-ready packaging — rigid box, tissue wrap, and a product card. Designed to arrive shelf-ready with no additional preparation needed on your end.
Export Packaging
Individual units are further packed into reinforced outer cartons with custom foam inserts for transit. Pieces are braced individually — we have not had a transit damage claim to date.
Custom Engraving
Available from the entry MOQ of 10 units per SKU. Engraving can include store names, logos, short messages, or any text up to a character limit depending on the product. Share your artwork or text at the time of order and we'll confirm feasibility.
Private Label
Custom branding on packaging — your store name, logo, or swing tags — is available. Discuss requirements with your account contact. Minimum quantities and lead time extensions apply depending on the scope.
Custom Products
We can develop bespoke pieces or adapt existing designs. Custom development is quoted separately and typically requires a longer lead time and a higher minimum quantity. Contact us to discuss.
05
Quality Assurance

Returns & Defects

Every order is inspected piece by piece before packing, and packed to a standard that has resulted in zero transit damage claims to date. That said, we stand behind what we make.

Manufacturing Defects
Any piece with a genuine manufacturing defect — a fault in the brass work, mechanism, or finish — will be replaced at no cost. Raise a defect claim within 14 days of receiving your order, with photographs and the original invoice.
Transit Damage
If a piece arrives damaged due to transit, please photograph the outer carton and damaged item immediately and contact us within 48 hours of delivery. We will assess and resolve on a case-by-case basis, including working with the courier where applicable.
Change of Mind Returns
Because all orders are made to order, we are unable to accept returns for change of mind or unsold stock. We encourage sample orders before committing to a full run.
Natural Variation
Antiqula pieces are handcrafted. Minor variations in finish, engraving depth, and patina are inherent to the process and not considered defects. These variations are part of what makes each piece distinct.
Our Promise on Quality
No Antiqula piece leaves our Roorkee workshop without passing through the hands of a senior craftsperson. We are confident in our quality, and we back that confidence with a straightforward defects policy. If something is wrong, we will make it right.
06
Getting Started

How to Place an Order

We keep the process simple. No lengthy forms, no automated systems — just a direct conversation with a person who knows the product.

1
Browse and build your list
Explore our collections and add the products you're interested in to your enquiry list. Note any quantities, variants, or customisation requirements.
2
Submit your enquiry
Send your list via the enquiry form or directly to [email protected]. Include your country, business type, and any questions. We respond within 24 hours.
3
Receive your proforma invoice
We'll send a proforma invoice with pricing, lead time, and payment details. Once you're happy, confirm your order in writing.
4
Pay your 50% deposit
Production begins immediately on receipt of your deposit. We'll keep you updated if anything changes on the timeline.
5
Approve and dispatch
Once your order is ready and inspected, we'll notify you, collect the remaining 50%, and dispatch — with tracking shared the same day.
Ready to Start?

Let's Talk About
Your First Order.

Browse our collections, build a list, and send it over. We'll come back with pricing, availability, and a proforma within 24 hours.

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